74 Oldstone Road
Muckamore
Antrim
BT41 4SL
Northern Ireland

Bookings: 028 944 67600   

FAQ - Boarding

What vaccinations do my pets need?
  1. All dogs must be fully vaccinated against Parvo-Virus, Distemper, Hepatitis & Leptospirosis.
  2. It is also a requirement to vaccinate against Kennel Cough.

Current up to date vaccinations records must be produced for inspection upon arrival with your pet. We will not accept your pet for boarding if it is not produced.

Why can we not pickup outside of hours, surely someone is there looking after the animals?

A member of reception staff must be present to check vaccinations and update records. Although kennel staff may be present throughout the day they will not take calls outside of opening hours.

If my pet requires medication, can you administer it?

Yes. (There is no additional charge for this service)

Can I inspect the kennels?

Yes. We would recommend that you should inspect any kennels before making a booking for your dog.

Can I bring toys or special dietary food for my pets?

By all means, anything which may help your pet to settle quickly such as a familiar toy can be kept in the pen. We can accommodate most special dietary needs as well as regular feeding patterns and medication administration.

Is there a discount for more than one pet sharing?

No discount is given for pets sharing as they require and receive the same amount of care and attention from our staff.

Is there a cancellation fee?

Cancelled bookings will generate a £20 fee which must be paid before future bookings are accepted, regardless of notification given.

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